Dear Bison Team,
I am reaching out to commend your team for a job well done!
My gospel quartet music group had a recording project scheduled to be released at a specific concert event on a particular day. The CD printing and manufacturing had been previously ordered through a different vendor and was projected to be delivered just in time for our deadline.
As we were anticipating the delivery, I received a call that some equipment was broken and that our original vendor would not be able to deliver the product on time. DISASTER! I quickly searched the web for alternate resources and that is when I discovered Bison Disc.
I called the 800 number found on the website late in the day and talked with a helpful woman who walked me through all the options and prices. She advised that I could request a same-day service with priority overnight shipping that would meet our original deadline. With fingers crossed, I placed the order, submitted artwork and audio files, and hoped that this wouldn't be money down the drain for a hastily manufactured product of mediocre quality.
When the shipment arrived on time the next morning, I was very pleasantly surprised and pleased with the quality of the product. The shrinkwrap was clean and neat, the printed images were clear and vibrant, and the craftsmanship of the trimming and gluing of the digipack was excellent.
As a former manager of a pre-press operation in a printshop, I say with authority that Bison Disc did a fantastically amazing job at every turn, from customer service to manufacturing to final delivery. Your team saved the day and came through when we needed it the most!
Kudos to you all and keep up the good work!