I asked for a rush CD order right before Christmas as a present for my wife. The order process was simple. Due to the timing, I drove the files and pictures over to Bison. The people there were great! They walked me through the process, and the designer, Will, sat with me to go over what my son and me wanted for the gift. He worked quickly to deliver proofs to meet our deadline, and the order was ready as promised- they even opened the doors during their Christmas party to let me pick up the order. The artwork and quality of the project was excellent. Everyone who received a copy was stunned at how professional it looked, and commented that I must have spent a fortune on this- I did not! The prices were exceptionally reasonable.
Overall, the process and value were excellent, the people friendly and professional and I would use Bison again for personal and business projects.